Using the Mobile App

If this is the first time you have used the mobile app, please see the article Saving the Mobile App Icon on Your Mobile Device.

As technology progresses, more people are using smartphones or tablet devices in their daily lives and at work. Ankota’s mobile app is an easy way for Attendants/Caregivers to report and track their daily visits.  

To use the Ankota mobile app, follow the directions below.

Go to a browser on your phone (e.g., Android, iPhone, etc. but also works on a computer or tablet) and go to Ankota.net/(Organization abbreviation).

Log in with the same numeric ID and PIN that you use for EVV telephony. You'll then see your visits for today.

If you click on the name of the consumer/client, you'll see their name and phone number and you can get directions.

If you want to see your upcoming schedule, click on Show Visits for other days.

You can also use this app to clock in and clock out for Electronic Visit Verification (EVV). Click Report Arrival. The first time that you do this, the app will ask you to share your location. PLEASE ALLOW THIS; otherwise, EVV will not be possible.

It will tell list the time to clock out to complete a full shift.

The system will also display tasks.

At the end of the visit, departures can be reported.

A warning will be issued if the caregiver clocks out too early.

Tasks can be reported through the drop-down lists.

Notes can also be added. Be sure to click Save.

If you have signatures required for your visits you will see this here (before you press save). 

After the thank-you message, click OK.

At this point, the visit will no longer show up on the menu. Clients will disappear as they are completed.