Fixing and Resubmitting 835

If the problem with the 835 is a client issue (Such as a missing ID or diagnosis), you can simply fix the problem and resubmit your claim.

If the problem is an error with the visit, you will need to remove that visit from the invoice and correct it before you can resubmit.

To resubmit a claim for a visit that already has an invoice you will want to change it to a draft and rebill. 

To do this:

• Click on Billing, then Billing Report (Client)

• Both the Date From and Date To should be the date the original invoice or visit was done. (If there is more than one, you can do a date range also)
• For Search By, select Invoice Date or Visit Date from the drop-down menu, depending on the date you used in Date From and Date To
  • You can also search for a specific client
• Click View Report

• Check the box next to the invoice you want to re-bill:

• Click Change to Drafts

• Make the changes needed and then cancel the draft

• Return to billing as usual and this update will be included

To see how to process this again, go to Process 835.

To return to the remittance process, click here.