Understanding Roles

Roles are used to define security and access rights in Ankota. This includes determining the following for each Role: 

• The system areas (Main Menu items) that the user can see and access.
• The tabs within certain screens that the user can see.
• The functions the user can execute.

The Roles are set up by Ankota and are presented to customers as Templates. While Templates and Roles define security, there are additional areas and ways in Ankota where security access can be even further defined.   

For example:

• An Admin or Scheduler Role in Ankota can see all patients
• A Worker can be configured in three ways:
  • The user can only see their own visits and they have no access to any Patient functions (common for caregivers)
  • The user can see their own visits AND can see the EHR of Patients assigned to him or her (common for case managers, nurses and therapists)
  • The user can see all patients (common in small agencies)

Therefore, setting up a new user (e.g., an Office user) requires a combination of assigning a Role and then the related Template to that user.

The hierarchy of templates is as follows:

• Organization – Organizations have templates associated with them and for their Roles. For example: an Admin Role set at the Organization level could include three templates: HR, Billing, and Super Admin.
• Modules – Modules are the items included on the Main Menu that appears on the left side of the screen. Note that the Main Menu listings can be individual items such as the Clients Screen, or they can be a grouping of items, such as within the Billing Function.
• Pages – Modules include one or more Pages. Modules can be customized within Templates, and Templates can be customized by user. Thus, different users can log in to the same Role and see different data sets. For example, there may be six or seven Pages within the Billing Module and some of the templates may include a Page for managing Accumulated minutes and adjustments, whereas a different Template may omit those Pages.
• Template Tabs – Template Tabs control the settings on a Page. This could include which fields, columns and function buttons to show or hide.

The Ankota Support group can change many screens to make fields visible or invisible, so if you have specific preferences or needs, please let us know.